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Customer Experience : Who cares ?

As a product manager, you are always stuck with the discussion around customer acquisition, retention and revenue. It’s always a battle between a new feature release or to spend time in fixing the current customer experience. Customer Experience always comes first for a product manager. But a product manager deals with many different departments in a company to make sure that the product is successful and the customer is happy.

Jan 31, 2016 - 4 min read